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Pre-Order Policy

Please read carefully before placing a Pre-Order. When you place a Pre-Order (or Back-Order) on 904PokeJax, please note the following terms:

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Shipping:

  • All items in your cart will ship together with the Pre-Order item.

    • Example: If your Pre-Order item ships in 1 month, your entire order will ship in 1 month.

  • If you want in-stock items shipped immediately, please place them in a separate order.

  • We do not split or partially fulfill orders once placed.​

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Cancellations:

  • Cancelled Pre-Orders are subject to a 6% processing fee.

  • To cancel, please email Josh@904PokeJax.com with the subject line: “CANCEL ORDER #…”.

  • Pre-Orders cannot be partially cancelled; the entire order will be cancelled if requested.

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Pricing, Tariffs, and Market Changes:

  • All Pre-Order prices are final at the time of purchase. Price adjustments (up or down) are not available after checkout.

  • Pokémon TCG pricing is subject to market conditions, tariffs, and international shipping/customs fees. These costs may fluctuate significantly.

  • We source much of our inventory directly from Japan. As a result:

    • Tariffs and customs duties may impact the final cost of products. (18.5%- Tariff and Customs fee Combined.)

    • Sudden market changes can increase or decrease product value before release.

  • We always do our best to provide fair and competitive pricing, but prices may be higher or lower than market rates at release.

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