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FAQ
Frequently Asked Questions
MSRP Product Release Lottery FAQ
General Questions
What’s changing with MSRP product releases?
Due to limited availability and high demand, all MSRP Pokémon product releases will now be distributed through a lottery system. This ensures a fair, transparent process and helps prevent abuse, bots, and bulk purchasing.
Who is eligible to enter the MSRP Lottery?
To be eligible, customers must meet all of the following requirements:
Be a registered member of our website
Have purchased at least one (1) item.
How do lottery entries work?
Every eligible customer receives one (1) base entry for initial purchase. 1 base purchase and you are entered into every MSRP Lottery we conduct.
Is there a cost to enter the lottery?
No. There is no additional fee to enter. Entries are earned through prior purchases only.
How and where are winners announced?
All winners will be announced publicly and transparently on our official YouTube channel and Instagram:
https://www.instagram.com/904pokejax?igsh=djlxMXFsYml1OGhm&utm_source=qr
How long do winners have to purchase?
Winners will be given a limited purchase window. Failure to complete checkout within the stated timeframe will result in forfeiture, and the product may be reallocated.
Are lottery wins transferable?
No. All lottery selections are non-transferable and tied to the winning account.
Why is 904PokeJax using a lottery system?
This system allows us to:
Reward loyal customers
Maintain fair access to MSRP products
Protect the collector community
Preserve long-term market integrity
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