- Due to the nature of sealed products, we do not offer returns. However, if something arrives damaged, send us an email and we'll make it right | josh@904pokejax.com
- Cancellations can be requested prior to shipment but are subject to a 6% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.
Email josh@904pokejax.com with the Subject line: "CANCEL ORDER #____"
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